In episode #121 of The CXChronicles Podcast we welcomed Brandon Dufour, CEO at The Next Street based in Watertown, CT.
Getting a driver's license is a big deal. It shouldn't be a big hassle. The Next Street makes it easy. They are the national leader in driver's education. Brandon's company celebrates employees, invests in employee happiness inside and outside of work and gives their team the tools they need to be the best versions of themselves.
The Next Street was founded in 2009 when Brandon and his team spotted an opportunity to make a splash in the education industry. Over the last 10+ years, his team has been able to grow revenue by 800% and now service the entire state of Connecticut.
Episode #121 Highlight Reel:
1.) How do you determine what your company stands for?
2.) Baking customer centricity into your business DNA
3.) Identifying the driving factors of the customers that you serve
4.) Employee happiness drives revenue & profits
5.) Allowing customer & employee feedback to drive positive change!
Huge thanks to Brandon for coming on the show and featuring his work and efforts in pushing the driver education & preparation world into the future.
Click here to learn more about Brandon Dufour
Click here to learn more about The Next Street
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