Hubspot On-Demand

CXChronicles provides customer focused business leader content, a stable of strategic partnerships including many of the world’s leading SaaS solutions (Hubspot, Intercom, & Zendesk), business technology solutions (cloud, contact center, managed services & customized CX/CS & RevOps focused services.

We work hand in hand with your customer facing teams by focusing on team & tech-stack assessments, as well as optimizing & curating your company’s inside sales, customer experience and customer success teams living playbooks & Knowledge base.

Does your team need an expert partner to help chronicle & find clarity on The Four CX Success Pillars — Team, Tools, Process and Feedback. We are Customer Experience, Customer Success, Contact Center, Customer Service and Customer Operations Experts!

We help to support your business by limiting customer & account churn, we help drive sales and revenue by focusing on customer portfolio & account management reviews & best practices. We get to know your team and customers and put you on a solid customer experience management track to success!

Ask CXChronicles about how we can support your customer experience consulting, employee experience consulting, customer success consulting, inside sales consulting, customer service consulting, and customer operations team’s training, coaching, growth and development.

CXC Scorecard & Four CX Pillars Health-Check

  • Customer Experience & Customer Success Managed Services
  • Remote Customer Experience Consulting & Coaching
  • Remote Inside Sales Consulting & Coaching
  • Customer Experience Optimization
  • Customer Service Consultation
  • Customer Success Optimization
  • Sales Operations Consultation & Coaching
  • Custom Build Living Playbooks, FAQs & Knowledge Base Content
  • Customer Service Scripts & Voice Tracks 
  • Customer Service Playbooks & Best Practices 
  • CXScorecards Assessments
  • EXScorecards Assessments
  • Front-line Customer Service Consultation
  • Customer Feedback Reporting — NPS, CSAT, CES, PSAT, ENPS
  • Customer Journey Mapping
  • Customer Experience Team Training