CXC
U.S. companies lose ~$70B a year due to poor customer experience. We find the gaps & optimize The Four CX Pillars!
TEAM, TOOLS, PROCESS & FEEDBACK
U.S. companies lose ~$70B a year due to poor customer experience. We find the gaps & optimize The Four CX Pillars!
TEAM, TOOLS, PROCESS & FEEDBACK
166 Ashland Avenue, Buffalo, New York 14222, United States
CX Managed Services
Remote Customer Experience Consulting
Remote Inside Sales Consulting
Customer Experience Optimization
Customer Service Consultation
Customer Operations Consultation
Customer Service Scripts & Voice Tracks
Customer Service Playbooks & Best Practices
CXScorecards Customer Service Assessment
CXScorecards Assessments
EXScorecards
Front-line Customer Service Consultation
Customer Feedback Reporting -- NPS, CSAT, CES
Customer Journey Mapping
Customer Experience Team Training
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