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Customer Experience & Service Design for growing your business

U.S. companies are losing roughly $62 Billion dollars per year due to poor customer experience & service. CXC helps you change that fact by helping you optimize the 4 CX Pillars -- Team, Tools, Process & Feedback! 

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CXChronicles -- customer experience, customer service, inside sales and customer operations experts!

CXC specializes in the following service areas:


Customer Experience Optimization

Customer Service Consultation

Customer Operations Consultation

Customer Service Scripts & Voice Tracks 

Customer Service Playbook and Best Practices 

Customer Service Assessment 

CX Scorecards

Frontline Customer Service consultation

Customer Feedback Reporting -- NPS, CSAT, CES

Customer Journey Mapping

Customer Experience Team Training 


Call (716)-860-0627 or Email  info@CXChronicles.com

CXChronicles

166 Ashland Avenue, Buffalo, New York 14222, United States

716-860-0627

CONTACT US AT ANY TIME!

Monday - Sunday: We live for CX!