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U.S. companies are losing roughly $62 Billion dollars per year due to poor customer experience & service. CXC helps you change that fact by helping you optimize the 4 CX Pillars -- Team, Tools, Process & Feedback!
CXC specializes in the following service areas:
Customer Experience Optimization
Customer Service Consultation
Customer Operations Consultation
Customer Service Scripts & Voice Tracks
Customer Service Playbook and Best Practices
Customer Service Assessment
Frontline Customer Service consultation
Customer Feedback Reporting -- NPS, CSAT, CES
Customer Journey Mapping
Customer Experience Team Training
Call (716)-860-0627 or Email info@CXChronicles.com
166 Ashland Avenue, Buffalo, New York 14222, United States
Monday - Sunday: We live for CX!