Are you ready to dive deep into the world of customer experience with one of the industry’s brightest minds? In a captivating episode of the CXChronicles podcast, host Adrian Brady-Cesana sat down with Mika Yamamoto, the Chief Customer and Marketing Officer (CMO & CCO) at Freshworks. Mika, with an incredible background spanning tech giants like Microsoft and Amazon, shared her invaluable insights on building customer-centric organizations that truly delight. This episode was packed with “golden nuggets” of wisdom, and we’re…
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