From Engineer to CX Guru: How GoTo Is Building the Future of Customer Experience

Ever wonder what it takes to build a product that serves millions of users? We got the inside scoop from Maxime Marchand, Senior Director of Product Management at GoTo, on the latest episode of the CXChronicles Podcast. From his start as a software engineer to his current role, Maxime’s journey highlights a powerful truth: the best products are built with a deep understanding of both technology and the people who use it. Here are some highlights, tips, and anecdotes from the episode…

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