In episode #119 of The CXChronicles Podcast we welcomed Dr. Daryl Connolly, MD working as a Pulmonologist at the Geisinger Wyoming Valley Medical Center based in Wilkes-Barre, PA.
Dr. Connolly is a board-certified and fellowship-trained specialist in pulmonary and critical care medicine. He attended Saba University School of Medicine, where he earned his medical degree.
He completed his residency at Bridgeport Hospital. Dr. Connolly completed his pulmonary fellowship at Norwalk Hospital and his critical care fellowship at Yale-New Haven Hospital in New Haven, Conn. He is certified by the American Board of Internal Medicine in critical care medicine and pulmonary disease.
Dr. Daryl and Adrian talk through The Four CX Pillars from a healthcare practitioner point of view and discuss how today's world is focusing on optimizing the future of patient experiences.
Episode #119 Highlight Reel:
1.) Why the healthcare space is a massive business
2.) Patient experience is the new normal
3.) Modern healthcare teams & tools
4.) How COVID-19 has changed healthcare forever
5.) Leveraging Dr. & patient feedback together to constantly improve services
Huge thanks to Daryl for coming on the show and featuring his work and efforts in pushing the healthcare space much further along into the future!
Click here to learn more about Dr. Daryl Connolly
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