In episode #111 of The CXChronicles Podcast we welcomed Aaron Scott Young, Chairman of Laughlin Associates, Inc. & Founder of The Unshackled Owner.
As a serial entrepreneur, Aaron has been involved in starting, buying and selling numerous multi-million dollar businesses and in 2001 he purchased Laughlin Associates, a leader in the incorporation industry since 1972.
As Chairman of the board of Laughlin Associates, Aaron has worked with over 200,000 businesses across all industries in the market.
In addition to Aaron’s success with Laughlin Associates, he has continued to expand his repertoire into the educational market, as well as actively investing in new business ventures.
Aaron’s unique experience has given him a birds-eye view of the common successes and pitfalls that are seen universally in the entrepreneurial world. It is Aaron’s mission to share his experience with the masses as an integral part of his legacy.
Episode 111 Highlight Reel
Aaron & Adrian talk through The Four CX Pillars; Team, Tools, Process and Feedback and provide a number of ideas for how any business or team leader can improve their ability to leverage optimal customer experiences and better decision making on building and scaling your business into the future.
Huge thanks to Aaron for coming on the show and sharing his story with all of us — there’s tons of valuable insights and information for the listener to take away from this episode!
Learn more about The Laughlin Associates, Inc. and The Unshackled Owner, Aaron’s personal website by checking them out at the links below:
If you enjoy this episode and other episodes of The CXChronicles Podcast please take a minute to leave us a review on your favorite podcast player now!
Ask us about how you can get your FREE CXScorecard Discovery Assessment to see how your business stacks up across The Four CX Pillars; Team, Tools, Process & Feedback now!
Support the show (https://cxchronicles.com/)