In episode #123 of The CXChronicles Podcast we welcomed Lee Roquet, Chief Customer Officer at Yellowfin based in Melbourne, Australia & offices across the world.
Yellowfin is a global Business Intelligence (BI) and analytics platform dedicated to enabling product managers to improve their application's analytical experiences with embedded BI, solving real enterprise analytics challenges, and helping business people understand not only what happened, but why it happened.
Founded in 2003 in response to the complexity and costs associated with implementing and using traditional BI tools, Yellowfin is a highly intuitive, 100-percent Web-based reporting and analytics platform.
More than 25,000 organizations and more than three million end-users across 75 different countries use Yellowfin every day.
Episode #123 Highlight Reel:
1.) How Lee built his CX team at Yellowfin
2.) Leveraging business intelligence & customer data in today's world
3.) Constantly learning new tactics & paths forward
4.) New ways for customer focused leaders to climb the ladder
5.) How you can build game changing CX within your business!
Huge thanks to Lee for coming on the show and featuring his work and efforts in pushing the business intelligence space into the future
Click here to learn more about Lee Roquet
Click here to learn more about Yellowfin
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