CXChronicles Podcast Episode 33 — with Derek Mihalicz, Head of CX from Unyte in Toronto

I’m super excited for today’s show as we welcome Derek Mihalicz Head of Customer Experience from Unyte Health in Toronto, CN to the CXChronicles Podcast

Derek has spent the bulk of his career working hand in hand with customers — he’s spent time in leadership roles lat the Toronto Star Newspaper and Metroland Media Group and is currently the Head of Customer Experience at Unyte Health in Toronto, CN.

Unyte’s mission is to guide their users to happiness and health through effective natural health solutions, starting with interactive meditation through their platform and devices.

In this episode Derek walks us through his personal journey and story to getting where he is today and how he thinks about managing customers, building teams, and growing a business.

Derek’s a growth-focused leader with expertise spanning sales management, strategic marketing, online advertising, project management, account management, crisis management, operations, mentoring, social media, digital media, and change management.

Ladies and gentleman I’d like to welcome Derek Mihalicz to the CXChronicles Podcast!

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