In this episode of The CXChronicles Podcast, Adrian speaks with Andrew Stapleton, VP of Customer Success at G2 Crowd in Chicago, IL.
Andrew heads up the customer experience and success team at G2 and comes on the show to talk with the CX Nation about the 4 CX Pillars — Team, Tools, Process and Feedback.
G2 Crowd is a platform for users to share business software reviews in real-time. G2 Crowd leverages more than 500,000+ user reviews to drive better purchasing decisions.
Business professionals, buyers, investors, and analysts use G2 Crowd to select the best software and services based on peer reviews and synthesized social data.
The company was founded in 2012 and is based out of Chicago, Illinois.
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