In this episode of The CXChronicles Podcast we welcomed Oliver Ginsburg, Head of Customer Experience @ Public in New York City.
Public.com is the social investing network where members can own fractional shares of stocks and ETFs, follow popular creators, and share ideas within a community of investors.
In short, Public makes the stock market social and allows its users to discover companies to believe in and invest with any amount of money.
Listen to Episode #108 as Oliver and Adrian chat through The Four CX Pillars; Team, Tools, Process and Feedback.
Oliver shares a ton of valuable insights about what he’s learned from building, managing and scaling a customer experience team inside of one of the world’s fastest growing Fin-Tech companies.
Huge thanks to Oliver for coming on the podcast and sharing his story with the CXNation.
Be sure to check out Public at the link below
https://public.com/
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