Hey CX Nation,
In episode #159 of The CXChronicles Podcast we welcomed Ugis Balmarks, Founder & Managing Director @ RecruiterMill based in Riga, Latvia.
Recruiter Mill helps online businesses hire A-players. Ugis and his team help their clients with one of the most paramount activities within building any business. Finding, onboarding & retaining awesome employees to manage your customers & processes as you scale.
In this episode we focus on team building & ideas for how your business can optimize the way it builds its future applicant & employee experience roadmap.
The goal should be focused on creating new fans or promoters of your brand by what they experience inside of your hiring & interviewing processes, even if those folks don't land a job with your company, they leave feeling like it would have been a great place to be a part of.
RecruiterMill works exclusively with growth focused companies ( 10-100 employees) & acts as your in-house recruitment partner while you scale your team.
Listen to Ugis and Adrian chat through The Four CX Pillars: Team, Tools, Process & Feedback + share some of the tips & tricks that have worked for RecruiterMill as they've built & grown their business & customer portfolio.
**Episode #159 Highlight Reel:**
1. Easy ways to improve how you find solutions to your customer problems
2. Tips for recruiting & hiring your first CX/CS executive
3. Leveraging LinkedIn to find incredible new connections & future leaders in your business
4. Why waiting or delaying your hiring decision can cost you an MVP All-Star hire
5. Investing in & leveraging applicant & employee feedback on the regular!
Huge thanks to Ugis for coming on The CXChronicles Podcast and featuring his team's work and efforts in pushing the employee experience, talent acquisition & recruiting space into the future.
Click here to learn more about Ugis Balmarks
Click here to learn more about RecruiterMill
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Reach out to CXC at INFO@cxchronicles.com for more information about how we can help your business make customer & employee happiness a habit!
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