In this episode of The CXChronicles Podcast we welcomed Megan Holsinger, Director of Customer Success at JB Sales Training in Boston, MA.
Megan works with John Barrows from “The Make It Happen Mondays Podcast”. JB Sales Training has become incredibly popular with startup and growth focused companies due to all of John’s work with sales training, consulting and design thinking.
In this episode Megan shares her personal CX story, talks about the team and mission over at JB Sales Training and gives the listeners a ton of different tips, tricks and ideas for optimizing the Four CX Pillars; Team, Tools, Process and Feedback.
Huge thanks to Megan for coming on the show and chatting with the CXNation!
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