In episode #91 of The CXChronicles Podcast, a brand new CXWeekly Update we talk through the top 10 ways to think about how you can segment customers within your business or customer portfolio.
The best companies in the world take time on a regular basis to crunch down every client persona or segment to better understand how they can best serve them.
Customer segmentation is one of the easiest ways for your business to develop intricate processes and playbooks for customer success.
Listen to Adrian chat with the CXNation about a number of different ways that you can work with your CX, sales, customer operations or customer experience team to begin segmenting customers moving forward.
Once you understand the different types of customer segments and personas that fit within your company you can begin to pin point the optimal customer journey maps required to keep them repeat customers with a much higher level of life-time value for your business!
Listen to the CXChronicles Podcast today on your favorite podcast player and remember to make happiness a habit!
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